Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

TIPS FOR CONSUMERS

Arizona PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

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Issue updates

Report | Arizona PIRG Education Fund | Consumer Protection

Guidance for Utilities Commissions on Time of Use Rates

As rapidly evolving renewable and energy efficiency technologies and economics drive ongoing transformation of America’s power sector, advocates from consumer, clean energy and environmental organizations are working together to provide guidance for utilities commissions and other stakeholders grappling with issues of electricity rate design.

> Keep Reading
Blog Post | Public Health, Food

EPA’s Pruitt Met with Dow Prior to Favorable RulingDev GowdaKara Cook-Schultz

On March 31st, EPA Administrator Scott Pruitt announced that his agency would deny a petition to ban the dangerous pesticide chlorpyrifos from being sprayed on food. He announced this decision despite EPA scientists’ earlier findings that concluded that chlorpyrifos, which is manufactured by Dow Chemical, can harm brain development of fetuses and infants after ingesting even small amounts. The news that the EPA would continue to allow the spraying of chlorpyrifos alarmed doctors and other public health officials, but what’s even more interesting is that according to several recent Freedom of Information Act requests, Pruitt met with Dow CEO Andrew Liveris at a Houston hotel just twenty days prior to making his controversial decision.

> Keep Reading
News Release | Arizona PIRG Education Fund | Consumer Protection

Tucson electricity ratepayers raise alarm about service rollbacks

Tucson Electric Power (TEP) ratepayers are raising the alarm about plans to suspend energy efficiency programs that save ratepayers money. Over three dozen community groups, businesses, trade associations and more than 300 residents signed onto letters to the chair of the Arizona Corporation Commission, which regulates TEP. In the letters, ratepayers urged regulators to help moderate electricity costs by ramping up energy efficiency investments.

> Keep Reading
Report | Arizona PIRG Education Fund | Consumer Protection

Protecting those who Serve

The CFPB provides an invaluable service to America’s men and women in uniform. Attempts to weaken or eliminate the CFPB could put those who protect our country in harm’s way, both while serving abroad and here at home, and even threaten national security. The Pentagon has found that financial abuses and credit reporting mistakes can cause service members to lose security clearances, resulting in lower unit preparedness.

> Keep Reading
Blog Post | Public Health, Consumer Protection

#KickTheCan: BPA still found in many grocery stores’ canned foods | Dev Gowda

We’re all told to watch out for BPA in drinking bottles and baby products. But how about BPA in the cans that contain our food? A recent study by Center for Environmental Health (CEH) reveals that the toxic chemical BPA is readily found in canned foods. BPAs are often used in the liners of canned food to keep the aluminum from interacting with the food.

> Keep Reading

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News Release | Arizona PIRG Education Fund | Consumer Protection

Tucson electricity ratepayers raise alarm about service rollbacks

Tucson Electric Power (TEP) ratepayers are raising the alarm about plans to suspend energy efficiency programs that save ratepayers money. Over three dozen community groups, businesses, trade associations and more than 300 residents signed onto letters to the chair of the Arizona Corporation Commission, which regulates TEP. In the letters, ratepayers urged regulators to help moderate electricity costs by ramping up energy efficiency investments.

> Keep Reading

L'Oréal: Pledge to Be Toxic-Free

Today, Arizona PIRG, Campaign for Safe Cosmetics (a project of Breast Cancer Prevention Partners (BCPP)), and Safer Chemicals Healthy Families delivered more than 150,000 petition signatures calling on the multinational cosmetic giant L’Oréal USA to eliminate cancer causing chemicals and to disclose its secret “fragrance” chemicals. 

> Keep Reading
News Release | Arizona PIRG Education Fund | Consumer Protection

New Report Highlights Consumer Complaints about Medical Debt

A new report by the Arizona PIRG Education Fund and the Frontier Group explores consumer complaints about medical debt, a major source of problems for consumers, since medical debt items on credit reports are often wrong or about the wrong consumer. 

> Keep Reading
News Release | U.S. PIRG | Consumer Protection

Court to Rehear CFPB’s Constitutionality

Statement by Mike Landis, Litigation Director at U.S. PIRG, about today’s decision by the D.C. Circuit Court of Appeals to rehear en banc the panel ruling against the CFPB’s independent leadership. 

> Keep Reading
News Release | Consumer Protection

Unilever: Go Toxic-Free

On Valentine’s Day, consumer groups thank Unilever for great first step in disclosing fragrance ingredients and call on personal care giant to go toxic-free.

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30 years of toy safety

For the past thirty years, our sister organization U.S. PIRG Education Fund has taken a close look at the safety of toys sold in stores. Their reports have led to more than 150 regulatory actions. In November 2015, they released our 30th annual Trouble in Toyland report.

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Keeping Our Families Safe From Dangerous Products

Those who violate product safety laws will face stiff fines and penalties, and hazardous products will be removed from store shelves more quickly, under a landmark law championed by Arizona PIRG.

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Saving Money By Saving Energy

Consumers and businesses in Arizona will save an estimated $680 million on their energy bills after Arizona PIRG-backed legislation that sets minimum energy-efficiency standards on 12 appliances was signed into law. This legislation will also help reduce water consumption by more than 15 billion gallons.

> Keep Reading
Report | Arizona PIRG Education Fund | Consumer Protection

Guidance for Utilities Commissions on Time of Use Rates

As rapidly evolving renewable and energy efficiency technologies and economics drive ongoing transformation of America’s power sector, advocates from consumer, clean energy and environmental organizations are working together to provide guidance for utilities commissions and other stakeholders grappling with issues of electricity rate design.

> Keep Reading
Report | Arizona PIRG Education Fund | Consumer Protection

Protecting those who Serve

The CFPB provides an invaluable service to America’s men and women in uniform. Attempts to weaken or eliminate the CFPB could put those who protect our country in harm’s way, both while serving abroad and here at home, and even threaten national security. The Pentagon has found that financial abuses and credit reporting mistakes can cause service members to lose security clearances, resulting in lower unit preparedness.

> Keep Reading
Report | Arizona PIRG Education Fund | Consumer Protection

Medical Debt Malpractice

Medical debt accounts for more than half of all collection items that appear on consumer credit reports. A review of 17,701 medical debt collection complaints submitted to the Consumer Financial Protection Bureau (CFPB) shows that problems with medical debt collection are widespread and harm Americans across the country.

> Keep Reading
Report | Arizona PIRG Education Fund | Consumer Protection

Predatory Loans & Predatory Loan Complaints

This is the seventh in a series of reports that review complaints to the Consumer Financial Protection Bureau. In this report, we explore consumer complaints about predatory loans, categorized in the database as payday loans, installment loans, and auto title loans.

> Keep Reading
Report | Arizona PIRG Education Fund | Consumer Protection

Trouble in Toyland

For 30 years, the State PIRG’s have conducted an annual survey of toy safety, which has led to over 150 recalls and other regulatory actions over the years, and has helped educate the public and policymakers on the need for continued action to protect the health and wellbeing of children. Among the toys surveyed this year, we found potential choking and noise hazards, one toy that exceeded federal toxic standards, and three toys that preliminary testing showed may exceed federal standards.

> Keep Reading

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Blog Post | Public Health, Food

EPA’s Pruitt Met with Dow Prior to Favorable RulingDev GowdaKara Cook-Schultz

On March 31st, EPA Administrator Scott Pruitt announced that his agency would deny a petition to ban the dangerous pesticide chlorpyrifos from being sprayed on food. He announced this decision despite EPA scientists’ earlier findings that concluded that chlorpyrifos, which is manufactured by Dow Chemical, can harm brain development of fetuses and infants after ingesting even small amounts. The news that the EPA would continue to allow the spraying of chlorpyrifos alarmed doctors and other public health officials, but what’s even more interesting is that according to several recent Freedom of Information Act requests, Pruitt met with Dow CEO Andrew Liveris at a Houston hotel just twenty days prior to making his controversial decision.

> Keep Reading
Blog Post | Public Health, Consumer Protection

#KickTheCan: BPA still found in many grocery stores’ canned foods | Dev Gowda

We’re all told to watch out for BPA in drinking bottles and baby products. But how about BPA in the cans that contain our food? A recent study by Center for Environmental Health (CEH) reveals that the toxic chemical BPA is readily found in canned foods. BPAs are often used in the liners of canned food to keep the aluminum from interacting with the food.

> Keep Reading
Blog Post | Consumer Protection

Commissioners: Say No to Proposed APS Bill Increases | Diane E. Brown

As the Arizona Corporation Commission hosts public comment sessions across the state and prepares to vote on the APS rate case, we encourage APS ratepayers to urge the Commission to reject the unjustified rate increase and say no to unfair utility charges.

> Keep Reading
Blog Post | Consumer Protection

CFPB Is On The Job Protecting Consumers | Ed Mierzwinski

While powerful special interests, Senators, the Chairman of the House Financial Services Committee and the White House call for dismantling the CFPB, firing its excellent director, or worse, CFPB continues to be an agency that is on the job, conducting business as usual to protect consumers. Its latest "Monthly Complaint Snapshot" is an open window into the many reasons we need a strong CFPB.

> Keep Reading
Blog Post | Consumer Protection

CFPB Report Finds 1 In 4 Consumers Feel "Threatened" By Debt Collector Tactics | Ed Mierzwinski

We joined Consumer Financial Protection Bureau Director Richard Cordray and Washington, DC Attorney General Karl Racine for release of new CFPB data on debt collector abuses. Fully 1 in 4 consumers feel "threatened" by abusive, possibly illegal, debt collector tactics. The release also included an emphasis on problems with the "debt buyer" industry, comprised of firms that buy older, uncollected debt for as little as less than a penny on the dollar.

> Keep Reading

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