Protecting Consumers

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR THE PUBLIC

Arizona PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For years, the state PIRGs’ Trouble In Toyland report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. To date, our report has led to at least 150 recalls and other actions to get dangerous toys off store shelves. Click the link to read our report.

BIGGER BANKS BIGGER FEES

In April, the state PIRGs released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all.  We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Issue updates

Report | Arizona PIRG Education Fund | Financial Reform

Ten Reasons We Need The CFPB Now

As the Consumer Financial Protection Bureau (CFPB) officially opened its door today, the Arizona PIRG Education Fund and consumer groups across the nation announced the results of a poll showing that an overwhelming majority of likely voters both support a new consumer agency (74%) and want Wall Street held “accountable” (77%).  In addition, the groups issued a report documenting “10 reasons” consumers need the new CFPB.

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News Release | Arizona PIRG Education Fund | Consumer Protection

Consumer Group Calls for New Competitive Health Care Marketplace

Arizona policy-makers can address rising health care costs by implementing an effective health insurance exchange, according to a report released today by the Arizona PIRG Education Fund. 

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Report | Arizona PIRG Education Fund | Consumer Protection

Building A Better Health Care Marketplace

Consumers across the state know that the health insurance marketplace is broken. Insurers don’t compete for their business, instead offering take-it or-leave-it deals. Important information about coverage is buried in the fine print, making it hard to know what’s really covered. Instead of working to lower costs and improve quality, too many insurers focus on covering healthy enrollees and dumping the sick. And costs are continuing their unsustainable rise.

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News Release | Arizona PIRG | Financial Reform

Two Years After Passing the Credit CARD Act, Congress Steps Up Attacks on Consumer Cop Designed to Enforce It

The Credit CARD Act of 2009 has eliminated numerous credit card tricks and traps without causing skyrocketing interest rates or any of the other horrible side-effects that the banks once warned would happen.  In spite of that success, the banks and their Congressional allies are now seeking to eliminate the Consumer Financial Protection Bureau (CFPB), the new consumer cop created to enforce the CARD Act and protect consumers from other tricks of the trade, like deceptive mortgage practices and unfair overdraft fees.

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News Release | Arizona PIRG Education Fund | Financial Reform

Professor Elizabeth Warren and New Consumer Bureau Launch Website – ConsumerFinance.gov

The new Consumer Financial Protection Bureau (CFPB) has something new for American consumers. ConsumerFinance.gov is a government website that actually says ‘come on in and talk with us’ instead of one that says ‘go away, we cannot help.’

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News Release | Arizona PIRG | Consumer Protection

Statement of Diane E. Brown, Executive Director, on U.S. House Passage of Consumer Product Safety Commission (CPSC) Reform

The Arizona Public Interest Research Group (Arizona PIRG) appreciates the hard work that has gone into crafting H.R. 4040, the Consumer Product Safety Modernization Act.  Our current product safety system is in dire need of comprehensive reform, and this bill represents the first concrete effort to help protect consumers while addressing industry concerns.

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News Release | Arizona PIRG Education Fund | Consumer Protection

Arizona PIRG Alerts Shoppers to Hidden Toy Hazards

Hazardous toys are still sold in stores across the country, according to the 22nd annual toy safety survey released today by the Arizona PIRG Education Fund.

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News Release | Arizona PIRG | Consumer Protection

Arizona PIRG Applauds U.S. Senate Commerce Committee Passage of Comprehensive Product Safety Bill

The Arizona Public Interest Research Group (Arizona PIRG) today commended the U.S. Senate Commerce Committee for its passage of the CPSC Reform Act of 2007, S. 2045.  The bill is based on Arizona PIRG’s 3-part platform to protect the public: it strengthens bans on lead in children’s products, adds money and resources to the Consumer Product Safety Commission (CPSC) and improves surveillance of imports.

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News Release | Arizona PIRG Education Fund | Consumer Protection

Statement of Diane E. Brown, Executive Director, on Latest Mattel-China Recall

The unfortunate news that another 9 million toys tainted with lead paint or dangerous small magnets were recalled today underscores many problems that need to be addressed.

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News Release | Arizona PIRG | Consumer Protection

Arizona Moves Closer Towards Combating Identity Theft

The House Judiciary Committee today voted in favor of SB1345, a bill that unanimously passed the Senate and would give consumers the right to put a security freeze on their credit files.

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CONSUMER ALERTS

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