Protecting Consumers

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR THE PUBLIC

Arizona PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For years, the state PIRGs’ Trouble In Toyland report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. To date, our report has led to at least 150 recalls and other actions to get dangerous toys off store shelves. Click the link to read our report.

BIGGER BANKS BIGGER FEES

In April, the state PIRGs released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all.  We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Issue updates

Blog Post | Financial Reform

CFPB announces major investigation of bank overdraft fee practices | Diane E. Brown

Today, the Consumer Financial Protection Bureau will announce overdraft fee investigation, unveil "penalty box" disclosure, and possibly end $39 lattes.

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Blog Post | Consumer Protection

Arizona's Next 100 Years | Diane E. Brown

As we celebrate Arizona’s centennial today, I am reminded how lucky I am to live in a state with an independent nature and breathtaking natural beauty. But I also wonder about Arizona’s next 100 years.

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News Release | Arizona PIRG Education Fund | Consumer Protection

State, Federal Settlement of Robo-Signing Claims With Big Banks Is Important Step

Today's settlement by the U.S., Attorney General Horne and 48 other state attorneys general with the five biggest mortgage servicers – the big banks Citibank, Bank of America, Wells Fargo and JP Morgan Chase – along with Ally Financial, is an important and enforceable first step toward holding the big banks accountable for not only wrecking the economy but using a variety of unfair foreclosure practices to ruin the lives of millions of Americans and, in many cases, taking their homes illegally.

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News Release | Arizona PIRG | Financial Reform

Arizona PIRG Applauds President for “Bold and Important” Recess Appointment of Richard Cordray to Head New Consumer Financial Protection Bureau (CFPB)

Today, President Obama took a bold and important step to protect consumers from financial tricks and traps by announcing a recess appointment of his well-qualified nominee, Richard Cordray, to head the new Consumer Financial Protection Bureau. The confirmation of a director also grants the bureau, which has been running since July 2011, all of its new powers to protect consumers.

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News Release | Arizona PIRG Education Fund | Consumer Protection

Survey Finds Dangerous Toys on Store Shelves

Dangerous toys can still be found on America’s store shelves, according to the Arizona PIRG Education Fund’s annual Trouble in Toyland report.

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News Release | Arizona PIRG | Consumer Protection

Statement of Neal Denardi - Students for Arizona PIRG at the University of Arizona on Consumer Guide for Young Adults

Students for Arizona PIRG (Arizona Public Interest Research Group) applauds Attorney General Goddard for his leadership and his recognition of the need to educate young people on consumer protection issues.

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News Release | Arizona PIRG | Consumer Protection

Arizona PIRG applauds U.S. Senate Passage of Comprehensive Consumer Product Safety Commission (CPSC) Reform

The Arizona Public Interest Research Group (Arizona PIRG), a leading Arizona consumer group that has published annual toy safety surveys for over twenty years, today applauded U.S. Senate passage of comprehensive legislation to “give the CPSC the money and authority it needs to protect the public from dangerous products.

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News Release | Arizona PIRG Education Fund | Consumer Protection

Retailers Misleading Consumers on the Digital Television (DTV) Transition

In one year, 22 million Americans who rely on free over-the-air analog broadcasting – including many elderly and other vulnerable populations will be at risk of losing access to TV which for many is a primary source of news and emergency information as well as entertainment.

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News Release | Arizona PIRG | Consumer Protection

Statement of Diane E. Brown, Executive Director, on U.S. House Passage of Consumer Product Safety Commission (CPSC) Reform

The Arizona Public Interest Research Group (Arizona PIRG) appreciates the hard work that has gone into crafting H.R. 4040, the Consumer Product Safety Modernization Act.  Our current product safety system is in dire need of comprehensive reform, and this bill represents the first concrete effort to help protect consumers while addressing industry concerns.

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News Release | Arizona PIRG Education Fund | Consumer Protection

Arizona PIRG Alerts Shoppers to Hidden Toy Hazards

Hazardous toys are still sold in stores across the country, according to the 22nd annual toy safety survey released today by the Arizona PIRG Education Fund.

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CONSUMER ALERTS

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