Protecting Consumers

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR THE PUBLIC

Arizona PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For years, the state PIRGs’ Trouble In Toyland report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. To date, our report has led to at least 150 recalls and other actions to get dangerous toys off store shelves. Click the link to read our report.

BIGGER BANKS BIGGER FEES

In April, the state PIRGs released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all.  We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Issue updates

Report | Arizona PIRG Education Fund | Consumer Protection

Trouble In Toyland

The 2012 Trouble in Toyland report is the 27th annual PIRG survey of toy safety. In this report, the Arizona PIRG Education Fund provides safety guidelines for consumers when purchasing toys for small children and provides examples of toys currently on store shelves that may pose potential safety hazards.

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News Release | Arizona PIRG Education Fund | Consumer Protection

Annual Survey Finds Dangerous Toys on Store Shelves

Dangerous or toxic toys can still be found on America’s store shelves, according to the State PIRG’s 27th annual Trouble in Toyland report.

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Report | Arizona PIRG Education Fund | Consumer Protection

Big Banks Bigger Fees 2012

Since Congress largely deregulated consumer deposit (checking and savings) accounts beginning in the early 1980s, the state PIRGs have tracked bank deposit account fee changes and documented the banks’ long-term strategy to raise fees, invent new fees and make it harder to avoid fees.

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News Release | Arizona PIRG Education Fund | Consumer Protection

New Survey Shows Free Checking Widely Available At Small Banks But Banks Still Hiding Fees from Consumers

A survey of hundreds of banks and credit unions in 24 states and the District of Columbia found that free checking remains available at more than 6 out of 10 small banks and credit unions but was only found at one-quarter of surveyed big banks (those with over $10 billion in deposits).

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Blog Post | Consumer Protection

The CFPB is now taking your credit bureau complaints | Diane E. Brown

Excellent news! The Consumer Financial Protection Bureau is now taking your complaints about credit bureaus and credit reports. Click here to go to the CFPB credit bureau complaint page.

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News Release | Arizona PIRG | Consumer Protection

Consumer Groups Applaud U.S. House Passage of Strong Product Safety Bill

Today, consumer, public interest and scientific groups applaud the U.S. House of Representatives for passing strong product safety reform legislation that would overhaul the Consumer Product Safety Commission (CPSC).  The bi-partisan Consumer Product Safety Improvement Act will make consumer products safer by requiring that toys and infant products be tested before they are sold, and by banning lead and phthalates in toys.

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News Release | Arizona PIRG | Consumer Protection

Consumer Product Safety Commission (CPSC) Data Show Safety Recalls Increased 22 Percent Over Last Year

The number of recalls of toys and children’s products is up 22% over the first half of last year, despite industry promises last year to solve the problems that made 2007 the “year of the recall,” according to an analysis of Consumer Product Safety Commission data by the nation’s leading consumer groups. The groups urged Congress to complete a “strong CPSC Reform Act” before the August recess.

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News Release | Arizona PIRG | Consumer Protection

President Signs Landmark Consumer Product Safety Act

The Arizona Public Interest Research Group (Arizona PIRG) today lauded the enactment of the landmark Consumer Product Safety Modernization Act of 2008 which provides the toughest lead standards in the world for children’s products. The Act also strengthens the oversight of toys and children’s products by the Consumer Product Safety Commission (CPSC) – oversight which had withered on the vine in recent years.

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News Release | Arizona PIRG | Consumer Protection

Statement of Neal Denardi - Students for Arizona PIRG at the University of Arizona on Consumer Guide for Young Adults

Students for Arizona PIRG (Arizona Public Interest Research Group) applauds Attorney General Goddard for his leadership and his recognition of the need to educate young people on consumer protection issues.

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News Release | Arizona PIRG | Consumer Protection

Arizona PIRG applauds U.S. Senate Passage of Comprehensive Consumer Product Safety Commission (CPSC) Reform

The Arizona Public Interest Research Group (Arizona PIRG), a leading Arizona consumer group that has published annual toy safety surveys for over twenty years, today applauded U.S. Senate passage of comprehensive legislation to “give the CPSC the money and authority it needs to protect the public from dangerous products.

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