Protecting Consumers

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR THE PUBLIC

Arizona PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For years, the state PIRGs’ Trouble In Toyland report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. To date, our report has led to at least 150 recalls and other actions to get dangerous toys off store shelves. Click the link to read our report.

BIGGER BANKS BIGGER FEES

In April, the state PIRGs released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all.  We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Issue updates

News Release | Arizona PIRG Education Fund | Consumer Protection

New Survey Shows Free Checking Widely Available At Small Banks But Banks Still Hiding Fees from Consumers

A survey of hundreds of banks and credit unions in 24 states and the District of Columbia found that free checking remains available at more than 6 out of 10 small banks and credit unions but was only found at one-quarter of surveyed big banks (those with over $10 billion in deposits).

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Blog Post | Consumer Protection

The CFPB is now taking your credit bureau complaints | Diane E. Brown

Excellent news! The Consumer Financial Protection Bureau is now taking your complaints about credit bureaus and credit reports. Click here to go to the CFPB credit bureau complaint page.

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Blog Post | Consumer Protection

New Law Turns 4 This Week-- Got The Lead Out of Kid's Toys | Diane E. Brown

Less Lead in Toys Thanks to the Consumer Product Safety Improvement Act. Happy 4th Birthday!

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Blog Post | Consumer Protection

Bumbo, CPSC Recall Baby Seat Linked To Skull Fractures | Diane E. Brown

The U.S. Consumer Product Safety Commission (CPSC) and Bumbo, maker of a baby seat linked to at least 84 incidents involving at least 21 skull fractures since a previous 2007 recall to add labels, have announced a broader repair recall.

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Blog Post | Consumer Protection

HR 4078 A Bill that will Shutdown all Public Health and Consumer Safeguards | Diane E. Brown

HR 4078 yesterday passed a floor vote in the House, this bill if passed by Congress will shutdown the U.S. regulatory system as we know it. It will halt or delay virtually ALL rule making and public health protections and do absolutely nothing to stimulate the economy or new job opportunities.

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News Release | Arizona PIRG | Consumer Protection

President Signs Landmark Consumer Product Safety Act

The Arizona Public Interest Research Group (Arizona PIRG) today lauded the enactment of the landmark Consumer Product Safety Modernization Act of 2008 which provides the toughest lead standards in the world for children’s products. The Act also strengthens the oversight of toys and children’s products by the Consumer Product Safety Commission (CPSC) – oversight which had withered on the vine in recent years.

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News Release | Arizona PIRG | Consumer Protection

Statement of Neal Denardi - Students for Arizona PIRG at the University of Arizona on Consumer Guide for Young Adults

Students for Arizona PIRG (Arizona Public Interest Research Group) applauds Attorney General Goddard for his leadership and his recognition of the need to educate young people on consumer protection issues.

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News Release | Arizona PIRG | Consumer Protection

Arizona PIRG applauds U.S. Senate Passage of Comprehensive Consumer Product Safety Commission (CPSC) Reform

The Arizona Public Interest Research Group (Arizona PIRG), a leading Arizona consumer group that has published annual toy safety surveys for over twenty years, today applauded U.S. Senate passage of comprehensive legislation to “give the CPSC the money and authority it needs to protect the public from dangerous products.

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News Release | Arizona PIRG Education Fund | Consumer Protection

Retailers Misleading Consumers on the Digital Television (DTV) Transition

In one year, 22 million Americans who rely on free over-the-air analog broadcasting – including many elderly and other vulnerable populations will be at risk of losing access to TV which for many is a primary source of news and emergency information as well as entertainment.

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News Release | Arizona PIRG | Consumer Protection

Statement of Diane E. Brown, Executive Director, on U.S. House Passage of Consumer Product Safety Commission (CPSC) Reform

The Arizona Public Interest Research Group (Arizona PIRG) appreciates the hard work that has gone into crafting H.R. 4040, the Consumer Product Safety Modernization Act.  Our current product safety system is in dire need of comprehensive reform, and this bill represents the first concrete effort to help protect consumers while addressing industry concerns.

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