Protecting Consumers

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR THE PUBLIC

Arizona PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For years, the state PIRGs’ Trouble In Toyland report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. To date, our report has led to at least 150 recalls and other actions to get dangerous toys off store shelves. Click the link to read our report.

BIGGER BANKS BIGGER FEES

In April, the state PIRGs released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all.  We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Issue updates

Report | Arizona PIRG Education Fund | Consumer Protection

Trouble in Toyland 2011

The 2011 Trouble in Toyland report is our 26th annual survey of toy safety. In this report, we provide safety guidelines for consumers when purchasing toys for young children and provide examples of toys currently on store shelves that may pose potential safety hazards.

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News Release | Arizona PIRG | Consumer Protection

Statement of Diane E. Brown, Executive Director, on Health Insurance Exchanges

The Arizona Public Interest Research Group (Arizona PIRG) considers a strong health insurance exchange to be one of the most important measures Arizona can adopt and implement to ensure health care delivers higher quality and lower costs for consumers. With thoughtful design and effective implementation, a well-designed health insurance exchange can use its purchasing power to simplify consumers’ experience signing up for coverage; cut waste and boost efficiency in the insurance system; help control the underlying drivers of unnecessary costs in the health care delivery system; and free small businesses from the burden of administering health benefits.

 

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News Release | Arizona PIRG Education Fund | Financial Reform

New Consumer Agency Takes Over as Nation’s Consumer Bank Cop

As the Consumer Financial Protection Bureau (CFPB) officially opened its door today, the Arizona PIRG Education Fund and consumer groups across the nation issued a report documenting “10 reasons” consumers need the new CFPB.

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Report | Arizona PIRG Education Fund | Financial Reform

Ten Reasons We Need The CFPB Now

As the Consumer Financial Protection Bureau (CFPB) officially opened its door today, the Arizona PIRG Education Fund and consumer groups across the nation announced the results of a poll showing that an overwhelming majority of likely voters both support a new consumer agency (74%) and want Wall Street held “accountable” (77%).  In addition, the groups issued a report documenting “10 reasons” consumers need the new CFPB.

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News Release | Arizona PIRG Education Fund | Consumer Protection

Consumer Group Calls for New Competitive Health Care Marketplace

Arizona policy-makers can address rising health care costs by implementing an effective health insurance exchange, according to a report released today by the Arizona PIRG Education Fund. 

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News Release | Arizona PIRG | Consumer Protection

Arizona PIRG Applauds U.S. Senate Commerce Committee Passage of Comprehensive Product Safety Bill

The Arizona Public Interest Research Group (Arizona PIRG) today commended the U.S. Senate Commerce Committee for its passage of the CPSC Reform Act of 2007, S. 2045.  The bill is based on Arizona PIRG’s 3-part platform to protect the public: it strengthens bans on lead in children’s products, adds money and resources to the Consumer Product Safety Commission (CPSC) and improves surveillance of imports.

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News Release | Arizona PIRG Education Fund | Consumer Protection

Statement of Diane E. Brown, Executive Director, on Latest Mattel-China Recall

The unfortunate news that another 9 million toys tainted with lead paint or dangerous small magnets were recalled today underscores many problems that need to be addressed.

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News Release | Arizona PIRG | Consumer Protection

Arizona Moves Closer Towards Combating Identity Theft

The House Judiciary Committee today voted in favor of SB1345, a bill that unanimously passed the Senate and would give consumers the right to put a security freeze on their credit files.

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News Release | Arizona PIRG Education Fund | Consumer Protection

Group Commends Consumer Product Safety Commission for Taking First Step Toward Banning Lead in Children

Yesterday, the Consumer Product Safety Commission (CPSC) took a long overdue first step toward banning lead in children’s metal jewelry. We have known for decades that lead can cause permanent developmental damage in children or even death, so we commend the CPSC commissioners for voting to protect children from lead exposure.

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News Release | Arizona PIRG Education Fund | Consumer Protection

Arizona PIRG Education Fund Alerts Shoppers To Toy Hazards

Hazardous toys are still sold in stores across the country, according to the 21st annual toy safety survey released today by the Arizona PIRG Education Fund.  While we can report substantial progress after more than two decades of advocacy on behalf of America’s littlest consumers, the Arizona PIRG Education Fund still found trouble in toyland.

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CONSUMER ALERTS

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