Protecting Consumers

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR THE PUBLIC

Arizona PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For years, the state PIRGs’ Trouble In Toyland report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. To date, our report has led to at least 150 recalls and other actions to get dangerous toys off store shelves. Click the link to read our report.

BIGGER BANKS BIGGER FEES

In April, the state PIRGs released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all.  We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Issue updates

News Release | Arizona PIRG Education Fund | Consumer Protection

BANKS SKIM MILLIONS IN FEES FROM STUDENT AID USING DEBIT-CARD-LINKED STUDENT IDS

The Campus Debit Card Trap, a new report released by the Arizona PIRG Education Fund, finds that banks and financial firms now control or influence federal financial aid disbursement to over 9 million students by linking checking accounts and prepaid debit cards to student IDs.  According to the report, financial institutions now have affinity partnerships with almost 900 campuses nationwide, grafting bank products onto student IDs and other campus cards to become the primary recipient of billions in federal financial aid to distribute to students.

 

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News Release | Arizona PIRG | Consumer Protection

Arizona PIRG Tells Congress: Don’t Freeze our Public Health and Consumer Safety Protections

Last year, in the 175 days that the U.S. House of Representatives was in session, it passed more than 190 anti-regulatory bills. Next up is H.R. 4078, the “Regulatory Freeze for Jobs Act of 2012,” a bill that wrongly calls for a halt on all public health and consumer safety protections until the unemployment rate reaches six percent.

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Blog Post | Financial Reform

CFPB announces major investigation of bank overdraft fee practices | Diane E. Brown

Today, the Consumer Financial Protection Bureau will announce overdraft fee investigation, unveil "penalty box" disclosure, and possibly end $39 lattes.

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Blog Post | Consumer Protection

Arizona's Next 100 Years | Diane E. Brown

As we celebrate Arizona’s centennial today, I am reminded how lucky I am to live in a state with an independent nature and breathtaking natural beauty. But I also wonder about Arizona’s next 100 years.

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News Release | Arizona PIRG Education Fund | Consumer Protection

State, Federal Settlement of Robo-Signing Claims With Big Banks Is Important Step

Today's settlement by the U.S., Attorney General Horne and 48 other state attorneys general with the five biggest mortgage servicers – the big banks Citibank, Bank of America, Wells Fargo and JP Morgan Chase – along with Ally Financial, is an important and enforceable first step toward holding the big banks accountable for not only wrecking the economy but using a variety of unfair foreclosure practices to ruin the lives of millions of Americans and, in many cases, taking their homes illegally.

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News Release | Arizona PIRG Education Fund | Consumer Protection

Retailers Misleading Consumers on the Digital Television (DTV) Transition

In one year, 22 million Americans who rely on free over-the-air analog broadcasting – including many elderly and other vulnerable populations will be at risk of losing access to TV which for many is a primary source of news and emergency information as well as entertainment.

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News Release | Arizona PIRG | Consumer Protection

Statement of Diane E. Brown, Executive Director, on U.S. House Passage of Consumer Product Safety Commission (CPSC) Reform

The Arizona Public Interest Research Group (Arizona PIRG) appreciates the hard work that has gone into crafting H.R. 4040, the Consumer Product Safety Modernization Act.  Our current product safety system is in dire need of comprehensive reform, and this bill represents the first concrete effort to help protect consumers while addressing industry concerns.

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News Release | Arizona PIRG Education Fund | Consumer Protection

Arizona PIRG Alerts Shoppers to Hidden Toy Hazards

Hazardous toys are still sold in stores across the country, according to the 22nd annual toy safety survey released today by the Arizona PIRG Education Fund.

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News Release | Arizona PIRG | Consumer Protection

Arizona PIRG Applauds U.S. Senate Commerce Committee Passage of Comprehensive Product Safety Bill

The Arizona Public Interest Research Group (Arizona PIRG) today commended the U.S. Senate Commerce Committee for its passage of the CPSC Reform Act of 2007, S. 2045.  The bill is based on Arizona PIRG’s 3-part platform to protect the public: it strengthens bans on lead in children’s products, adds money and resources to the Consumer Product Safety Commission (CPSC) and improves surveillance of imports.

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News Release | Arizona PIRG Education Fund | Consumer Protection

Statement of Diane E. Brown, Executive Director, on Latest Mattel-China Recall

The unfortunate news that another 9 million toys tainted with lead paint or dangerous small magnets were recalled today underscores many problems that need to be addressed.

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CONSUMER ALERTS

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