Protecting Consumers

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR THE PUBLIC

Arizona PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For years, the state PIRGs’ Trouble In Toyland report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. To date, our report has led to at least 150 recalls and other actions to get dangerous toys off store shelves. Click the link to read our report.

BIGGER BANKS BIGGER FEES

In April, the state PIRGs released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all.  We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Issue updates

News Release | Arizona PIRG Education Fund | Consumer Protection

Annual Survey Finds Dangerous Toys on Store Shelves

Dangerous or toxic toys can still be found on America’s store shelves, according to the State PIRG’s 27th annual Trouble in Toyland report.

> Keep Reading
Report | Arizona PIRG Education Fund | Consumer Protection

Big Banks Bigger Fees 2012

Since Congress largely deregulated consumer deposit (checking and savings) accounts beginning in the early 1980s, the state PIRGs have tracked bank deposit account fee changes and documented the banks’ long-term strategy to raise fees, invent new fees and make it harder to avoid fees.

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News Release | Arizona PIRG Education Fund | Consumer Protection

New Survey Shows Free Checking Widely Available At Small Banks But Banks Still Hiding Fees from Consumers

A survey of hundreds of banks and credit unions in 24 states and the District of Columbia found that free checking remains available at more than 6 out of 10 small banks and credit unions but was only found at one-quarter of surveyed big banks (those with over $10 billion in deposits).

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Blog Post | Consumer Protection

The CFPB is now taking your credit bureau complaints | Diane E. Brown

Excellent news! The Consumer Financial Protection Bureau is now taking your complaints about credit bureaus and credit reports. Click here to go to the CFPB credit bureau complaint page.

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Blog Post | Consumer Protection

New Law Turns 4 This Week-- Got The Lead Out of Kid's Toys | Diane E. Brown

Less Lead in Toys Thanks to the Consumer Product Safety Improvement Act. Happy 4th Birthday!

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News Release | Arizona PIRG Education Fund | Consumer Protection

Parents Beware - Many Toys Still Toxic, Hazardous

According to the Arizona PIRG Education Fund, dangerous or toxic toys can still be found on America’s store shelves.

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News Release | Arizona PIRG Education Fund | Consumer Protection

Consumer Product Safety Commission (CPSC) and Fisher Price Announce Recall of 11 Million Dangerous Toys

The U.S. Consumer Product Safety Commission (CPSC), Health Canada and Fisher Price announced the recall of 11 million childrens’ products. The products include tricycles that pose a risk of injury because of protruding key, toy car sets and infant toys with detachable small parts that pose choking hazards, and high chairs that pose a risk of laceration injury.

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News Release | Arizona PIRG | Financial Reform

Landmark Consumer Protections in Wall Street Reform Package Approved In U.S. Senate-House Conference Committee

Responding to the worst financial crisis since the Great Depression, a U.S. Senate-House conference committee today approved strong legislation to rein in Wall Street and protect consumers, investors and taxpayers from further financial meltdowns. The legislation is expected to be approved and sent to the President in the very near future.

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News Release | Arizona PIRG | Financial Reform

U.S. Senate Takes Historic Step Toward Reining in Wall Street

The U.S. Senate's passage of the Restoring American Financial Stability Act tonight was long over-due and sets the stage for final passage of historic reform. While the bill is not perfect, it includes strong measures to rein in Wall Street’s casino bets, regulate the shadow derivatives markets, protect consumers and prevent future economic meltdowns.

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News Release | Arizona PIRG | Financial Reform

U.S. Senate Votes Down Broad Attack on State Enforcement of Wall Street Reforms

This afternoon, the U.S. Senate voted down a broad crippling amendment to the Wall Street Reform bill.  The amendment would have given the federal government sweeping ability to preempt or override states’ capacity to protect their own residents from dangerous and deceptive practices of banks and other financial institutions, while taking state Attorneys General off the corporate crime beat. 

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Report | Arizona PIRG Education Fund | Consumer Protection

Mixed Signals

One year from now 22 million Americans who rely on free over-the-air analog broadcasting will be at risk of losing access to TV. On February 17, 2009, analog televisions that receive over-the-air signals will go dark, unless they are retrofitted with digital converter boxes.

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Report | Arizona PIRG | Consumer Protection

Trouble in Toyland 2007

Hazardous toys are still sold in stores across the country, according to the 22nd annual toy safety survey released today by the Arizona Public Interest Research Group (Arizona PIRG).

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Report | Arizona PIRG Education Fund | Consumer Protection

Trouble in Toyland 2006

According to the most recent data from the Consumer Product Safety Commission (CPSC), almost 73,000 children under the age of five were treated in emergency rooms for toy-related injuries in 2005. Twenty children died from toy-related injuries last year.

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Report | Arizona PIRG Education Fund | Consumer Protection

Arizona's Food Safety Net

Protecting the safety and integrity of the food supply is one of the oldest functions of government, one that the American people expect their government to perform and perform well.

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Report | Arizona PIRG | Consumer Protection

Our Water, Our Future

In Arizona, the most recent drought of the past decade has surpassed the worst drought in the last 110 years of recordkeeping. Arizona’s finite, limited supply of water is being stretched between new, fast accumulating demands. Arizona’s population is projected to double by 2030. Much of this growth is occurring in rural areas of the state where there are minimal protections or regulations on water and its use. According to the U.S.

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