Protecting Consumers

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR THE PUBLIC

Arizona PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For years, the state PIRGs’ Trouble In Toyland report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. To date, our report has led to at least 150 recalls and other actions to get dangerous toys off store shelves. Click the link to read our report.

BIGGER BANKS BIGGER FEES

In April, the state PIRGs released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all.  We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Issue updates

Blog Post | Consumer Protection

President Issues Privacy Platform | Ed Mierzwinski

Today the President announced support for a variety of privacy protections, most of which are laudable. However, it remains our view that Congressional consideration of a "uniform national breach notification standard" is unnecessary and, worse, will give powerful special interests an opportunity to use the proposal as a Trojan Horse to enact sweeping preemptive limits on state privacy protections.

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News Release | Arizona PIRG Education Fund | Consumer Protection

Arizona PIRG Education Fund’s Annual Survey Finds Dangerous Toys on Store Shelves

Dangerous or toxic toys can still be found on America’s store shelves, according to the Arizona PIRG Education Fund’s annual Trouble in Toyland report. The report reveals the results of laboratory testing on toys for toxic chemicals, including lead, chromium and phthalates, all of which can have serious, adverse health impacts on a child’s development. The survey also found examples of small toys that pose a choking hazard, extremely loud toys that threaten children’s hearing, and powerful toy magnets that can cause serious injury if swallowed.

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Report | Arizona PIRG Education Fund | Consumer Protection

Trouble in Toyland 2014

Among the toys surveyed this year, we found numerous choking hazards and five toys with concentrations of toxics exceeding federal standards. In addition to reporting on potentially hazardous products found in stores in 2014, this installment of the report describes the potential hazards in toys and children’s products.

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Blog Post | Consumer Protection

The CFPB at Three: A Child Prodigy | Ed Mierzwinski

The Consumer Financial Protection Bureau (CFPB) turned just three years old Monday, July 21st, but when you look at its massive and compelling body of work, you must wonder: Are watchdog years like plain old dog years? Is the CFPB now a full-sized, 21-year-old adult? The answer is no, not yet. The CFPB is still growing and developing and adding programs and projects. The CFPB is, however, at three years old, certainly a child prodigy. Despite overwhelming public support, however, powerful special interests continue to attack it. Yet, the idea of the CFPB needs no defense, only more defenders.

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Blog Post | Consumer Protection

FTC Sues Alleged Corporate Wrongdoers Amazon & T-Mobile | Diane E. Brown

In the last few days, the U.S. Federal Trade Commission (FTC) has filed lawsuits against the wireless company T-Mobile over cramming of "hundreds of millions of dollars" in junk charges on phone bills and the web seller Amazon over "millions of dollars in unauthorized in-app charges incurred by children." What's interesting is not that the companies are alleged to have broken the law, it's that they've refused to settle and forced the FTC into court.

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News Release | Arizona PIRG Education Fund | Consumer Protection

Survey Finds Dangerous Toys on Store Shelves

Dangerous toys can still be found on America’s store shelves, according to the Arizona PIRG Education Fund’s annual Trouble in Toyland report.

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News Release | Arizona PIRG | Consumer Protection

Statement of Diane E. Brown, Executive Director, on Health Insurance Exchanges

The Arizona Public Interest Research Group (Arizona PIRG) considers a strong health insurance exchange to be one of the most important measures Arizona can adopt and implement to ensure health care delivers higher quality and lower costs for consumers. With thoughtful design and effective implementation, a well-designed health insurance exchange can use its purchasing power to simplify consumers’ experience signing up for coverage; cut waste and boost efficiency in the insurance system; help control the underlying drivers of unnecessary costs in the health care delivery system; and free small businesses from the burden of administering health benefits.

 

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News Release | Arizona PIRG Education Fund | Financial Reform

New Consumer Agency Takes Over as Nation’s Consumer Bank Cop

As the Consumer Financial Protection Bureau (CFPB) officially opened its door today, the Arizona PIRG Education Fund and consumer groups across the nation issued a report documenting “10 reasons” consumers need the new CFPB.

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News Release | Arizona PIRG Education Fund | Consumer Protection

Consumer Group Calls for New Competitive Health Care Marketplace

Arizona policy-makers can address rising health care costs by implementing an effective health insurance exchange, according to a report released today by the Arizona PIRG Education Fund. 

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News Release | Arizona PIRG | Financial Reform

Two Years After Passing the Credit CARD Act, Congress Steps Up Attacks on Consumer Cop Designed to Enforce It

The Credit CARD Act of 2009 has eliminated numerous credit card tricks and traps without causing skyrocketing interest rates or any of the other horrible side-effects that the banks once warned would happen.  In spite of that success, the banks and their Congressional allies are now seeking to eliminate the Consumer Financial Protection Bureau (CFPB), the new consumer cop created to enforce the CARD Act and protect consumers from other tricks of the trade, like deceptive mortgage practices and unfair overdraft fees.

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Report | Arizona PIRG Education Fund | Consumer Protection

Trouble in Toyland 2006

According to the most recent data from the Consumer Product Safety Commission (CPSC), almost 73,000 children under the age of five were treated in emergency rooms for toy-related injuries in 2005. Twenty children died from toy-related injuries last year.

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Report | Arizona PIRG Education Fund | Consumer Protection

Arizona's Food Safety Net

Protecting the safety and integrity of the food supply is one of the oldest functions of government, one that the American people expect their government to perform and perform well.

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Report | Arizona PIRG | Consumer Protection

Our Water, Our Future

In Arizona, the most recent drought of the past decade has surpassed the worst drought in the last 110 years of recordkeeping. Arizona’s finite, limited supply of water is being stretched between new, fast accumulating demands. Arizona’s population is projected to double by 2030. Much of this growth is occurring in rural areas of the state where there are minimal protections or regulations on water and its use. According to the U.S.

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Report | Arizona PIRG Education Fund | Consumer Protection

Trouble in Toyland 2005

“While we can report substantial progress after 20 years of advocacy on behalf of America’s littlest consumers, we are still finding trouble in toyland,” said Diane E. Brown, Executive Director of the Arizona PIRG Education Fund.

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Report | Arizona PIRG Education Fund | Consumer Protection

The Right Start

Toxic chemicals can be found in common baby products, according to a new report released today by the Arizona PIRG Education Fund. “The Right Start: The Need to Eliminate Toxic Chemicals from Baby Products” documents toxic chemicals, including phthalates and polybrominated diphenyl ethers (PBDEs), in teethers, bath books, and sleep accessories.

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