Protecting Consumers

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR THE PUBLIC

Arizona PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For years, the state PIRGs’ Trouble In Toyland report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. To date, our report has led to at least 150 recalls and other actions to get dangerous toys off store shelves. Click the link to read our report.

BIGGER BANKS BIGGER FEES

In April, the state PIRGs released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all.  We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Issue updates

News Release | Arizona PIRG Education Fund | Consumer Protection

State, Federal Settlement of Robo-Signing Claims With Big Banks Is Important Step

Today's settlement by the U.S., Attorney General Horne and 48 other state attorneys general with the five biggest mortgage servicers – the big banks Citibank, Bank of America, Wells Fargo and JP Morgan Chase – along with Ally Financial, is an important and enforceable first step toward holding the big banks accountable for not only wrecking the economy but using a variety of unfair foreclosure practices to ruin the lives of millions of Americans and, in many cases, taking their homes illegally.

> Keep Reading
News Release | Arizona PIRG | Financial Reform

Arizona PIRG Applauds President for “Bold and Important” Recess Appointment of Richard Cordray to Head New Consumer Financial Protection Bureau (CFPB)

Today, President Obama took a bold and important step to protect consumers from financial tricks and traps by announcing a recess appointment of his well-qualified nominee, Richard Cordray, to head the new Consumer Financial Protection Bureau. The confirmation of a director also grants the bureau, which has been running since July 2011, all of its new powers to protect consumers.

> Keep Reading
News Release | Arizona PIRG Education Fund | Consumer Protection

Survey Finds Dangerous Toys on Store Shelves

Dangerous toys can still be found on America’s store shelves, according to the Arizona PIRG Education Fund’s annual Trouble in Toyland report.

> Keep Reading
Report | Arizona PIRG Education Fund | Consumer Protection

Trouble in Toyland 2011

The 2011 Trouble in Toyland report is our 26th annual survey of toy safety. In this report, we provide safety guidelines for consumers when purchasing toys for young children and provide examples of toys currently on store shelves that may pose potential safety hazards.

> Keep Reading
News Release | Arizona PIRG | Consumer Protection

Statement of Diane E. Brown, Executive Director, on Health Insurance Exchanges

The Arizona Public Interest Research Group (Arizona PIRG) considers a strong health insurance exchange to be one of the most important measures Arizona can adopt and implement to ensure health care delivers higher quality and lower costs for consumers. With thoughtful design and effective implementation, a well-designed health insurance exchange can use its purchasing power to simplify consumers’ experience signing up for coverage; cut waste and boost efficiency in the insurance system; help control the underlying drivers of unnecessary costs in the health care delivery system; and free small businesses from the burden of administering health benefits.

 

> Keep Reading

Pages

News Release | Arizona PIRG | Financial Reform

CONSUMER ADVOCATES TO FED: STOP EVASIONS BY CREDIT CARD COMPANIES

Advocates from state and national consumer groups today urged the Federal Reserve Board to close loopholes in its proposed rules to prohibit credit card companies from using new tricks and traps to get around the protections of the Credit Card Accountability, Responsibility, and Disclosures Act (Credit CARD Act).

> Keep Reading
News Release | Arizona PIRG | Financial Reform

Arizona PIRG Applauds U.S. House Committee Vote to Advance Landmark Consumer Agency to Replace System that Failed

Today, the U.S. House Financial Services Committee approved landmark reform legislation establishing a proposed Consumer Financial Protection Agency (CFPA), despite attacks from industry opponents. Although several exceptions to the agency’s coverage must still be addressed on the House floor or in the Senate, overall, according to the Arizona Public Interest Research Group (Arizona PIRG), the CFPA bill as passed creates an independent agency with broad authority to protect consumers in the financial marketplace.

> Keep Reading
News Release | Arizona PIRG Education Fund | Consumer Protection

Arizona PIRG Education Fund Urges Support of a Broadband Plan That Serves the Public Good

As the state and the Federal Communications Commission (FCC) begin to consider a long-term strategy to innovate infrastructure, the Arizona PIRG Education Fund and the Media and Democracy Coalition issued A Public Interest Internet Agenda, to serve as a guide to direct decision makers towards consumer protective policy solutions that will connect every citizen to the Internet.

> Keep Reading
News Release | Arizona PIRG | Consumer Protection

Consumer and Privacy Groups Urge Congress to Enact Consumer Privacy Guarantees

A coalition of ten consumer and privacy advocacy organizations today called on Congress to enact legislation to protect consumer privacy in response to threats from the growing practices of online behavioral tracking and targeting.

> Keep Reading
News Release | Arizona PIRG | Financial Reform

PRESIDENT PROPOSES NEW CREDIT SAFETY AGENCY FOR CONSUMERS

State and national consumer protection organizations applauded President Obama’s proposal to create a new federal Consumer Financial Protection Agency to ensure the safety, fairness and sustainability of credit. The agency would have broad powers to ensure that credit and payment products do not have predatory or deceptive features that can harm consumers or lock them into unaffordable loans.

> Keep Reading

Pages

View AllRSS Feed

TOY SAFETY TIPS ON-THE-GO

From toxic chemicals to choking hazards to dangerous magnets, see what dangerous toys to watch out for while you shop.

CONSUMER ALERTS

Join our network and stay up to date on our campaigns, get important consumer updates and take action on critical issues.


support us

Your donation supports Arizona PIRG's work to stand up for consumers on the issues that matter, especially when powerful interests are blocking progress.