Protecting Consumers

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR THE PUBLIC

Arizona PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For years, the state PIRGs’ Trouble In Toyland report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. To date, our report has led to at least 150 recalls and other actions to get dangerous toys off store shelves. Click the link to read our report.

BIGGER BANKS BIGGER FEES

In April, the state PIRGs released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all.  We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Issue updates

News Release | Arizona PIRG Education Fund | Consumer Protection

New Arizona PIRG Education Fund Report Identifies Banks Consumers Complain About Most

Thousands of Americans are using the Consumer Financial Protection Bureau’s public Consumer Complaints Database to settle disputes with their banks, according to a new report from the Arizona PIRG Education Fund. The report highlights banks that generated the most complaints through their various banking services in each state.

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Report | Arizona PIRG Education Fund | Consumer Protection

Big Banks, Big Complaints

The CFPB’s searchable complaint database is the newest of a set of federal government consumer complaint databases that help consumers make better economic and safety choices by reviewing other’s experiences and searching for problems or product recalls. The transparency also helps firms improve their products and services. In short, transparency improves the way markets work.

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Report | Arizona PIRG Education Fund | Consumer Protection

Trouble In Toyland

The 2012 Trouble in Toyland report is the 27th annual PIRG survey of toy safety. In this report, the Arizona PIRG Education Fund provides safety guidelines for consumers when purchasing toys for small children and provides examples of toys currently on store shelves that may pose potential safety hazards.

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News Release | Arizona PIRG Education Fund | Consumer Protection

Annual Survey Finds Dangerous Toys on Store Shelves

Dangerous or toxic toys can still be found on America’s store shelves, according to the State PIRG’s 27th annual Trouble in Toyland report.

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Report | Arizona PIRG Education Fund | Consumer Protection

Big Banks Bigger Fees 2012

Since Congress largely deregulated consumer deposit (checking and savings) accounts beginning in the early 1980s, the state PIRGs have tracked bank deposit account fee changes and documented the banks’ long-term strategy to raise fees, invent new fees and make it harder to avoid fees.

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News Release | Arizona PIRG | Financial Reform

Landmark Consumer Protections in Wall Street Reform Package Approved In U.S. Senate-House Conference Committee

Responding to the worst financial crisis since the Great Depression, a U.S. Senate-House conference committee today approved strong legislation to rein in Wall Street and protect consumers, investors and taxpayers from further financial meltdowns. The legislation is expected to be approved and sent to the President in the very near future.

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News Release | Arizona PIRG | Financial Reform

U.S. Senate Takes Historic Step Toward Reining in Wall Street

The U.S. Senate's passage of the Restoring American Financial Stability Act tonight was long over-due and sets the stage for final passage of historic reform. While the bill is not perfect, it includes strong measures to rein in Wall Street’s casino bets, regulate the shadow derivatives markets, protect consumers and prevent future economic meltdowns.

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News Release | Arizona PIRG | Financial Reform

U.S. Senate Votes Down Broad Attack on State Enforcement of Wall Street Reforms

This afternoon, the U.S. Senate voted down a broad crippling amendment to the Wall Street Reform bill.  The amendment would have given the federal government sweeping ability to preempt or override states’ capacity to protect their own residents from dangerous and deceptive practices of banks and other financial institutions, while taking state Attorneys General off the corporate crime beat. 

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News Release | Arizona PIRG | Financial Reform

Chairman Dodd’s Moves Wall Street and Consumer Protection Reform Legislation

Arizona PIRG applauds Chairman Dodd of the U.S. Senate Banking Committee for moving forward towards passage of legislation to protect American consumers and increase the stability of the economy. We expect that Wall Street bankers who wrecked havoc on the economy and were then bailed out by the taxpayers will continue to try to delay or kill this reform designed to protect people on Main Street.

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News Release | Arizona PIRG | Financial Reform

U.S. House Stands With Consumers Against Big Banks

The new financial reform legislation passed by the U.S. House of Representatives on Friday is an important step towards protecting consumers and taxpayers from reckless financial practices, according to the Arizona Public Interest Research Group (Arizona PIRG).

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Report | Arizona PIRG Education Fund | Consumer Protection

Trouble in Toyland 2005

“While we can report substantial progress after 20 years of advocacy on behalf of America’s littlest consumers, we are still finding trouble in toyland,” said Diane E. Brown, Executive Director of the Arizona PIRG Education Fund.

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Report | Arizona PIRG Education Fund | Consumer Protection

The Right Start

Toxic chemicals can be found in common baby products, according to a new report released today by the Arizona PIRG Education Fund. “The Right Start: The Need to Eliminate Toxic Chemicals from Baby Products” documents toxic chemicals, including phthalates and polybrominated diphenyl ethers (PBDEs), in teethers, bath books, and sleep accessories.

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