Protecting Consumers

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR THE PUBLIC

Arizona PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For years, the state PIRGs’ Trouble In Toyland report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. To date, our report has led to at least 150 recalls and other actions to get dangerous toys off store shelves. Click the link to read our report.

BIGGER BANKS BIGGER FEES

In April, the state PIRGs released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all.  We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Issue updates

Report | Arizona PIRG Education Fund | Consumer Protection

Big Banks Bigger Fees 2012

Since Congress largely deregulated consumer deposit (checking and savings) accounts beginning in the early 1980s, the state PIRGs have tracked bank deposit account fee changes and documented the banks’ long-term strategy to raise fees, invent new fees and make it harder to avoid fees.

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News Release | Arizona PIRG Education Fund | Consumer Protection

New Survey Shows Free Checking Widely Available At Small Banks But Banks Still Hiding Fees from Consumers

A survey of hundreds of banks and credit unions in 24 states and the District of Columbia found that free checking remains available at more than 6 out of 10 small banks and credit unions but was only found at one-quarter of surveyed big banks (those with over $10 billion in deposits).

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Blog Post | Consumer Protection

The CFPB is now taking your credit bureau complaints | Diane E. Brown

Excellent news! The Consumer Financial Protection Bureau is now taking your complaints about credit bureaus and credit reports. Click here to go to the CFPB credit bureau complaint page.

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Blog Post | Consumer Protection

New Law Turns 4 This Week-- Got The Lead Out of Kid's Toys | Diane E. Brown

Less Lead in Toys Thanks to the Consumer Product Safety Improvement Act. Happy 4th Birthday!

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Blog Post | Consumer Protection

Bumbo, CPSC Recall Baby Seat Linked To Skull Fractures | Diane E. Brown

The U.S. Consumer Product Safety Commission (CPSC) and Bumbo, maker of a baby seat linked to at least 84 incidents involving at least 21 skull fractures since a previous 2007 recall to add labels, have announced a broader repair recall.

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News Release | Arizona PIRG | Financial Reform

U.S. Senate Votes Down Broad Attack on State Enforcement of Wall Street Reforms

This afternoon, the U.S. Senate voted down a broad crippling amendment to the Wall Street Reform bill.  The amendment would have given the federal government sweeping ability to preempt or override states’ capacity to protect their own residents from dangerous and deceptive practices of banks and other financial institutions, while taking state Attorneys General off the corporate crime beat. 

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News Release | Arizona PIRG | Financial Reform

Chairman Dodd’s Moves Wall Street and Consumer Protection Reform Legislation

Arizona PIRG applauds Chairman Dodd of the U.S. Senate Banking Committee for moving forward towards passage of legislation to protect American consumers and increase the stability of the economy. We expect that Wall Street bankers who wrecked havoc on the economy and were then bailed out by the taxpayers will continue to try to delay or kill this reform designed to protect people on Main Street.

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News Release | Arizona PIRG | Financial Reform

U.S. House Stands With Consumers Against Big Banks

The new financial reform legislation passed by the U.S. House of Representatives on Friday is an important step towards protecting consumers and taxpayers from reckless financial practices, according to the Arizona Public Interest Research Group (Arizona PIRG).

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News Release | Arizona PIRG Education Fund | Consumer Protection

24th Annual Toy Safety Report - Many Toys Still Hazardous

Dangerous or toxic toys can still be found on America’s store shelves, according to the Arizona PIRG Education Fund’s annual Trouble in Toyland report.

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News Release | Arizona PIRG | Financial Reform

CONSUMER ADVOCATES TO FED: STOP EVASIONS BY CREDIT CARD COMPANIES

Advocates from state and national consumer groups today urged the Federal Reserve Board to close loopholes in its proposed rules to prohibit credit card companies from using new tricks and traps to get around the protections of the Credit Card Accountability, Responsibility, and Disclosures Act (Credit CARD Act).

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Report | Arizona PIRG Education Fund | Consumer Protection

Trouble in Toyland 2005

“While we can report substantial progress after 20 years of advocacy on behalf of America’s littlest consumers, we are still finding trouble in toyland,” said Diane E. Brown, Executive Director of the Arizona PIRG Education Fund.

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Report | Arizona PIRG Education Fund | Consumer Protection

The Right Start

Toxic chemicals can be found in common baby products, according to a new report released today by the Arizona PIRG Education Fund. “The Right Start: The Need to Eliminate Toxic Chemicals from Baby Products” documents toxic chemicals, including phthalates and polybrominated diphenyl ethers (PBDEs), in teethers, bath books, and sleep accessories.

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