Protecting Consumers

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR THE PUBLIC

Arizona PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For years, the state PIRGs’ Trouble In Toyland report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. To date, our report has led to at least 150 recalls and other actions to get dangerous toys off store shelves. Click the link to read our report.

BIGGER BANKS BIGGER FEES

In April, the state PIRGs released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all.  We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Issue updates

Blog Post | Financial Reform

CFPB announces major investigation of bank overdraft fee practices | Diane E. Brown

Today, the Consumer Financial Protection Bureau will announce overdraft fee investigation, unveil "penalty box" disclosure, and possibly end $39 lattes.

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Blog Post | Consumer Protection

Arizona's Next 100 Years | Diane E. Brown

As we celebrate Arizona’s centennial today, I am reminded how lucky I am to live in a state with an independent nature and breathtaking natural beauty. But I also wonder about Arizona’s next 100 years.

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News Release | Arizona PIRG Education Fund | Consumer Protection

State, Federal Settlement of Robo-Signing Claims With Big Banks Is Important Step

Today's settlement by the U.S., Attorney General Horne and 48 other state attorneys general with the five biggest mortgage servicers – the big banks Citibank, Bank of America, Wells Fargo and JP Morgan Chase – along with Ally Financial, is an important and enforceable first step toward holding the big banks accountable for not only wrecking the economy but using a variety of unfair foreclosure practices to ruin the lives of millions of Americans and, in many cases, taking their homes illegally.

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News Release | Arizona PIRG | Financial Reform

Arizona PIRG Applauds President for “Bold and Important” Recess Appointment of Richard Cordray to Head New Consumer Financial Protection Bureau (CFPB)

Today, President Obama took a bold and important step to protect consumers from financial tricks and traps by announcing a recess appointment of his well-qualified nominee, Richard Cordray, to head the new Consumer Financial Protection Bureau. The confirmation of a director also grants the bureau, which has been running since July 2011, all of its new powers to protect consumers.

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News Release | Arizona PIRG Education Fund | Consumer Protection

Survey Finds Dangerous Toys on Store Shelves

Dangerous toys can still be found on America’s store shelves, according to the Arizona PIRG Education Fund’s annual Trouble in Toyland report.

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News Release | Arizona PIRG | Financial Reform

Statement of Diane E. Brown, Arizona PIRG Executive Director, On U.S. Senate Passage of the Credit Card Act

The Arizona Public Interest Research Group (Arizona PIRG) commends the U.S. Senate on overwhelming passage of the Credit Card Accountability, Responsibility and Disclosure (CARD) Act. While the  U.S. House has already passed a similar Credit Cardholders Bill of Rights, we expect that the House will simply pass the identical Senate bill so Congress can send a final bill for the President to sign before Memorial Day.

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News Release | Arizona PIRG | Financial Reform

NEW CREDIT SAFETY AGENCY PROPOSED FOR CONSUMERS

More than fifty diverse organizations, including the Arizona Public Interest Research Group (Arizona PIRG), supported legislation introduced today by key Members of Congress to create a new federal agency to ensure the safety, fairness and sustainability of credit and payment products. 

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News Release | Arizona PIRG | Consumer Protection

Arizona PIRG Alerts Shoppers to Hidden Toy Hazards

Hazardous toys are still sold in stores across the country, despite a new law overhauling the nation’s product safety watchdog agency, according to the State PIRG’s 23rd annual toy safety survey released today by the Arizona Public Interest Research Group (Arizona PIRG). The group also warned that the Consumer Product Safety Commission (CPSC) is taking actions to delay one of the new law’s toxic toy protections indefinitely.

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News Release | Arizona PIRG | Consumer Protection

Proposition 200 is No Reform to Payday Lending

Payday lenders hope that in packaging Proposition 200 as industry ‘reform’ Arizonans will vote to permanently legalize triple-digit interest rates and greater access to borrower bank accounts.

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News Release | Arizona PIRG | Consumer Protection

Consumer Groups Applaud U.S. House Passage of Strong Product Safety Bill

Today, consumer, public interest and scientific groups applaud the U.S. House of Representatives for passing strong product safety reform legislation that would overhaul the Consumer Product Safety Commission (CPSC).  The bi-partisan Consumer Product Safety Improvement Act will make consumer products safer by requiring that toys and infant products be tested before they are sold, and by banning lead and phthalates in toys.

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CONSUMER ALERTS

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