Protecting Consumers

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR THE PUBLIC

Arizona PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For years, the state PIRGs’ Trouble In Toyland report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. To date, our report has led to at least 150 recalls and other actions to get dangerous toys off store shelves. Click the link to read our report.

BIGGER BANKS BIGGER FEES

In April, the state PIRGs released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all.  We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Issue updates

News Release | Arizona PIRG Education Fund | Consumer Protection

New Survey Shows Free Checking Widely Available At Small Banks But Banks Still Hiding Fees from Consumers

A survey of hundreds of banks and credit unions in 24 states and the District of Columbia found that free checking remains available at more than 6 out of 10 small banks and credit unions but was only found at one-quarter of surveyed big banks (those with over $10 billion in deposits).

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Blog Post | Consumer Protection

The CFPB is now taking your credit bureau complaints | Diane E. Brown

Excellent news! The Consumer Financial Protection Bureau is now taking your complaints about credit bureaus and credit reports. Click here to go to the CFPB credit bureau complaint page.

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Blog Post | Consumer Protection

New Law Turns 4 This Week-- Got The Lead Out of Kid's Toys | Diane E. Brown

Less Lead in Toys Thanks to the Consumer Product Safety Improvement Act. Happy 4th Birthday!

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Blog Post | Consumer Protection

Bumbo, CPSC Recall Baby Seat Linked To Skull Fractures | Diane E. Brown

The U.S. Consumer Product Safety Commission (CPSC) and Bumbo, maker of a baby seat linked to at least 84 incidents involving at least 21 skull fractures since a previous 2007 recall to add labels, have announced a broader repair recall.

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Blog Post | Consumer Protection

HR 4078 A Bill that will Shutdown all Public Health and Consumer Safeguards | Diane E. Brown

HR 4078 yesterday passed a floor vote in the House, this bill if passed by Congress will shutdown the U.S. regulatory system as we know it. It will halt or delay virtually ALL rule making and public health protections and do absolutely nothing to stimulate the economy or new job opportunities.

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News Release | Arizona PIRG | Consumer Protection

Consumer and Privacy Groups Urge Congress to Enact Consumer Privacy Guarantees

A coalition of ten consumer and privacy advocacy organizations today called on Congress to enact legislation to protect consumer privacy in response to threats from the growing practices of online behavioral tracking and targeting.

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News Release | Arizona PIRG | Financial Reform

PRESIDENT PROPOSES NEW CREDIT SAFETY AGENCY FOR CONSUMERS

State and national consumer protection organizations applauded President Obama’s proposal to create a new federal Consumer Financial Protection Agency to ensure the safety, fairness and sustainability of credit. The agency would have broad powers to ensure that credit and payment products do not have predatory or deceptive features that can harm consumers or lock them into unaffordable loans.

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News Release | Arizona PIRG | Financial Reform

Statement of Diane E. Brown, Arizona PIRG Executive Director, On U.S. Senate Passage of the Credit Card Act

The Arizona Public Interest Research Group (Arizona PIRG) commends the U.S. Senate on overwhelming passage of the Credit Card Accountability, Responsibility and Disclosure (CARD) Act. While the  U.S. House has already passed a similar Credit Cardholders Bill of Rights, we expect that the House will simply pass the identical Senate bill so Congress can send a final bill for the President to sign before Memorial Day.

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News Release | Arizona PIRG | Financial Reform

NEW CREDIT SAFETY AGENCY PROPOSED FOR CONSUMERS

More than fifty diverse organizations, including the Arizona Public Interest Research Group (Arizona PIRG), supported legislation introduced today by key Members of Congress to create a new federal agency to ensure the safety, fairness and sustainability of credit and payment products. 

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