Protecting Consumers

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR THE PUBLIC

Arizona PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For years, the state PIRGs’ Trouble In Toyland report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. To date, our report has led to at least 150 recalls and other actions to get dangerous toys off store shelves. Click the link to read our report.

BIGGER BANKS BIGGER FEES

In April, the state PIRGs released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all.  We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Issue updates

Report | Arizona PIRG Education Fund | Consumer Protection

Big Credit Bureaus, Big Mistakes

In this report, we explore consumer complaints about credit bureaus with the aim of uncovering patterns in the problems consumers are experiencing with credit reporting.

> Keep Reading
News Release | Arizona PIRG Education Fund | Consumer Protection

New Report Analyzes Complaints About Credit Bureaus

According to new analysis from the Arizona PIRG Education Fund, thousands of consumers with errors on their credit reports are getting relief through the Consumer Financial Protection Bureau (CFPB). The report also found that credit reporting agencies vary widely in how they respond to consumer complaints: Equifax responded to over half with relief, while Experian responded with relief to only 5 percent.

> Keep Reading
News Release | Arizona PIRG Education Fund | Consumer Protection

Foodborne Illness Racks up $22 million in Economic Costs in 2012 and 2013

According to a new study by the Arizona PIRG Education Fund, the Food and Drug Administration (FDA) delays in implementing the 2011 Food Safety Modernization Act have put lives at risk at a cost of $1,363,353 in Arizona. Contaminated food makes 48 million Americans sick every year.

> Keep Reading
Report | Arizona PIRG Education Fund | Consumer Protection

Food Safety Scares 2013

This report offers a snapshot look, from October 2012 to October 2013, at multistate foodborne illness outbreaks identified by the Center for Disease Control and Prevention (CDC). The economic cost of just the multistate outbreaks caused by food products recalled over the past 12 months comes to more than $22 million.

> Keep Reading
Report | Arizona PIRG Education Fund | Consumer Protection

Private Loans, Public Complaints

In this report we explore consumer complaints in the private student loan sector with the aim of uncovering patterns in the problems consumers are experiencing with their student loans.

> Keep Reading

Pages

News Release | Arizona PIRG | Financial Reform

U.S. House Stands With Consumers Against Big Banks

The new financial reform legislation passed by the U.S. House of Representatives on Friday is an important step towards protecting consumers and taxpayers from reckless financial practices, according to the Arizona Public Interest Research Group (Arizona PIRG).

> Keep Reading
News Release | Arizona PIRG Education Fund | Consumer Protection

24th Annual Toy Safety Report - Many Toys Still Hazardous

Dangerous or toxic toys can still be found on America’s store shelves, according to the Arizona PIRG Education Fund’s annual Trouble in Toyland report.

> Keep Reading
News Release | Arizona PIRG | Financial Reform

CONSUMER ADVOCATES TO FED: STOP EVASIONS BY CREDIT CARD COMPANIES

Advocates from state and national consumer groups today urged the Federal Reserve Board to close loopholes in its proposed rules to prohibit credit card companies from using new tricks and traps to get around the protections of the Credit Card Accountability, Responsibility, and Disclosures Act (Credit CARD Act).

> Keep Reading
News Release | Arizona PIRG | Financial Reform

Arizona PIRG Applauds U.S. House Committee Vote to Advance Landmark Consumer Agency to Replace System that Failed

Today, the U.S. House Financial Services Committee approved landmark reform legislation establishing a proposed Consumer Financial Protection Agency (CFPA), despite attacks from industry opponents. Although several exceptions to the agency’s coverage must still be addressed on the House floor or in the Senate, overall, according to the Arizona Public Interest Research Group (Arizona PIRG), the CFPA bill as passed creates an independent agency with broad authority to protect consumers in the financial marketplace.

> Keep Reading
News Release | Arizona PIRG Education Fund | Consumer Protection

Arizona PIRG Education Fund Urges Support of a Broadband Plan That Serves the Public Good

As the state and the Federal Communications Commission (FCC) begin to consider a long-term strategy to innovate infrastructure, the Arizona PIRG Education Fund and the Media and Democracy Coalition issued A Public Interest Internet Agenda, to serve as a guide to direct decision makers towards consumer protective policy solutions that will connect every citizen to the Internet.

> Keep Reading

Pages

View AllRSS Feed

CONSUMER ALERTS

Join our network and stay up to date on our campaigns, get important consumer updates and take action on critical issues.
Optional Member Code

support us

Your donation supports Arizona PIRG's work to stand up for consumers on the issues that matter, especially when powerful interests are blocking progress.