Protecting Consumers Updates

Report | Arizona PIRG and Consumers Union | Public Health

Prescription For Change

Our September 2014 survey of physicians paints a grim picture of the growing problem of antibiotic-resistant infections. The overwhelming majority of surveyed doctors reported that one or more of their patients had been diagnosed with a presumed or confirmed case of a multi-drug resistant bacterial infection in the past twelve months. They also expressed concern about the use of antibiotics in livestock production facilities on healthy animals in order to promote growth and prevent disease.

The CFPB at Three: A Child Prodigy

By | Ed Mierzwinski
Consumer Program Director

The Consumer Financial Protection Bureau (CFPB) turned just three years old Monday, July 21st, but when you look at its massive and compelling body of work, you must wonder: Are watchdog years like plain old dog years? Is the CFPB now a full-sized, 21-year-old adult? The answer is no, not yet. The CFPB is still growing and developing and adding programs and projects. The CFPB is, however, at three years old, certainly a child prodigy. Despite overwhelming public support, however, powerful special interests continue to attack it. Yet, the idea of the CFPB needs no defense, only more defenders.

FTC Sues Alleged Corporate Wrongdoers Amazon & T-Mobile

By | Diane E. Brown
Executive Director

In the last few days, the U.S. Federal Trade Commission (FTC) has filed lawsuits against the wireless company T-Mobile over cramming of "hundreds of millions of dollars" in junk charges on phone bills and the web seller Amazon over "millions of dollars in unauthorized in-app charges incurred by children." What's interesting is not that the companies are alleged to have broken the law, it's that they've refused to settle and forced the FTC into court.

News Release | Arizona PIRG Education Fund | Health Care

College Grads: Is it Time for You to Review Your Health Coverage Options?

As the Class of 2014 graduates from Arizona colleges this month, many new degree-holders will take time to look for work in their chosen field, consider pursuing a higher degree or ponder their next move. Whichever path they choose, one of those important steps should include evaluating whether they will experience any gaps in health coverage during this time period.

The End of Net Neutrality As We Know It?

By | Diane E. Brown
Executive Director

On Thursday, the U.S. Federal Communications Commission (FCC) meets to propose new rules "to protect and promote the open Internet." It has no choice because a U.S. appellate court threw out parts of its current rules in a January decision favoring the telephone company Verizon. The decision did not eliminate FCC authority to regulate the Internet, but it did make it more complicated.

How to protect yourself from the security bug Heartbleed

By | Diane E. Brown
Executive Director

Heartbleed is a recently discovered hole in the security software used by most major websites – everyone from Amazon to Yahoo to eBay – that may have allowed hackers to access consumers’ passwords or credit card information. Here are our recommendations for protecting yourself.

News Release | Arizona PIRG Education Fund | Consumer Protection

Consumer Group Releases New Report Analyzing Five Years of Air Passenger Complaints

Spirit generates the most complaints among major airlines for its size and generates an increasing number of complaints each year. Other most-complained about firms include Frontier Airlines, United Airlines, and American Airlines.

Report | Arizona PIRG Education Fund | Consumer Protection

The Unfriendly Skies: Five Years of Airline Passenger Complaints to the DOT

Consolidation in the airline industry, along with pressures created by new security rules and the recent high cost of aviation gasoline, has changed the way we fly. It seems as if every consumer has an airline travel story—how they were trapped on the tarmac, tricked by fees, missed their connection, or lost their bag. What many consumers don’t know is that they do have a number of new rights as well as a right to complain, both to the airline and to the government.

News Release | Arizona PIRG Education Fund | Health Care

Groups Launch “Cover Arizona Week” Targeting Uninsured Statewide

This week, Cover Arizona, a coalition of organizations dedicated to the health and well-being of Arizonans, will host more than 50 community events statewide to provide opportunities for the uninsured to “Get Covered.”

Report | Arizona PIRG Education Fund | Consumer Protection

Fixing the Broken Textbook Market

The cost of college textbooks has skyrocketed in recent years. To students and families already struggling to afford high tuition and fees, an additional $1,200 per year on books and supplies can be the breaking point.

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