Consumer Protection

Make VW Pay

VW cheated the public and must be held accountable. 

News Release | Arizona PIRG | Consumer Protection

Make VW Pay Campaign Launched Over EPA Cheating Scandal

A leading consumer group today demanded that Volkswagen be held fully accountable for its “defeat device” scheme to trick EPA pollution tests. The group also called for full rebates in buy backs to the nearly 500,000 customers deceived into joining the scheme by VW’s false promises of “clean” diesel cars.

What’s up with the ‘DARK Act’?

By | Anya Vanecek
Public Health Digital Campaigner

The House just passed the Safe and Accurate Food Labeling Act of 2015. This will have major implications for GMO labeling and consumer information about the foods they eat.

Report | Arizona PIRG Education Fund | Consumer Protection

Mortgages and Mortgage Complaints

Our sixth report analyzing complaints in the CFPB's Public Consumer Complaint Database evaluates mortgage complaints, the number one source of complaints to the CFPB, totaling 38% of nearly 500,000 complaints posted since 2011.

News Release | Arizona PIRG Education Fund | Consumer Protection

New Report: Mortgage Problems Rank #1 at CFPB for Consumer Complaints

Mortgage problems were the top source of complaints to the Consumer Financial Protection Bureau (CFPB), according to a report released today by the Arizona PIRG Education Fund. The report also found that Bank of America was the most complained about company in Arizona for mortgage problems.

The CFPB is 4 years old and has a lot to show for it!

By | Ed Mierzwinski
Consumer Program Director

Tuesday, July 21, marks four years to the day since the Consumer Financial Protection Bureau opened its doors to protect consumers and make financial markets work. We've summarized some of the ways CFPB works for you on a new web page.

How the CFPB’s Data Keeps Getting Better and Better

By | Mike Litt
Consumer Program Advocate

As the CFPB turns 4 years old on July 21, here is some information on how it works for you and how we at PIRG use its data to produce reports, such as our new report on mortgage complaints to the CFPB. We've also got some photos from the Americans for Financial Reform "CFPB at 4" event.

News Release | U.S. PIRG | Consumer Protection

We Commend CFPB For Adding Consumer Stories To Public Complaint Database

Yesterday, the CFPB published the first batch (7,700) of consumer narratives or stories to the Public Consumer Complaint Database it began in 2011. We've used the database to publish five reports (so far) analyzing complaint trends in markets ranging from credit cards to student loans but we have also long urged the voluntary addition of stories to the data fields. Now, consumers can learn if what happened to them happened to anyone else. Now, researchers can track which banks are more responsive to particular problems and which ignore their customers. A good resource is now an excellent resource.

“What you don’t have can’t leak:” A political play in three acts

By | Carli Jensen
Toxics Campaign Director

The scene: Washington, D.C. The cast of characters: the President, Environmental Protection Agency head Gina McCarthy, the chemical industry, communities, and advocacy groups across the nation.

Consumer Tips

Our tips will help protect you in today's marketplace. 

Pages

Subscribe to RSS - Consumer Protection

Protect the CFPB

The CFPB is under attack, and we need to tell our Senators to stand up and protect our consumer cop.

support us

Your donation supports Arizona PIRG's work to stand up for consumers on the issues that matter, especially when powerful interests are blocking progress.

CONSUMER ALERTS

Join our network and stay up to date on our campaigns, get important consumer updates and take action on critical issues.
Optional Member Code