Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

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Arizona PIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

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Issue updates

Blog Post | Consumer Protection

Study: More Electric Vehicles Means More Savings for Arizonans | Diane Brown

Electric vehicles are the gift that keeps giving. Electric vehicles help cut consumer energy bills and boost the economy while protecting air quality and public health. According to a new groundbreaking study, if Arizonans register just one million more electric vehicles in our state by 2050, consumers and our economy would reap $3.6 billion or more in statewide benefits. If 90 percent of vehicles on our state’s roads are electric by 2050, our state could accrue $31 billion in benefits, with the average Arizona household saving an estimated $176 per year on their utility bills.

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News Release | Arizona PIRG Education Fund | Consumer Protection

Dozens of Tucson Business Owners Encourage the Arizona Corporation Commission to Increase Investments in Energy Efficiency

With just days before the Arizona Corporation Commission is expected to vote on Tucson Electric Power’s Demand-Side Management Plan, dozens of Tucson business owners encouraged the Commission to increase investment in energy efficiency. The Arizona PIRG Education Fund and the Southwest Energy Efficiency Project, who have been speaking with business owners across Tucson, are hopeful the Commission will vote to restore and increase energy efficiency funding for TEP ratepayers at their upcoming meeting.

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News Release | Arizona PIRG Education Fund | Consumer Protection

Arizona PIRG Education Fund’s Annual Trouble in Toyland Report Finds Dangerous Toys on Shelves During Holiday Shopping Season

The Arizona PIRG Education Fund’s annual Trouble in Toyland report once again found potentially hazardous toys on store shelves and online.

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Report | Arizona PIRG Education Fund | Consumer Protection

Trouble In Toyland

For over 30 years, PIRG Education Fund has conducted an annual survey of toys to look for safety problems. This research has led to more than 150 toy recalls and other regulatory actions over the years. Our work has also helped educate the public and policymakers on the need for continued action to protect the health and well-being of children. This year, we celebrate the 10th anniversary of the Consumer Product Safety Improvement Act (CPSIA) passing, which strengthened protections against dangerous consumer products.

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Blog Post | Consumer Protection

Getting good data on rate designs is worth the effort | Diane Brown

There’s been good national conversation in recent years around the need for transparency and responsiveness from electric utilities and regulators when it comes to data on rates and pilots, assessing impacts on consumers, and consumer outreach and education. At the local level, though, it can take quite a bit of work to turn guidelines into reality. 

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News Release | Consumer Protection

U.S. PIRG CONSUMER ADVOCATE MIKE LITT TESTIFIES AT CONGRESSIONAL HEARING ON EQUIFAX

Our Consumer Advocate, Mike Litt, was invited by Congresswoman Maxine Waters, Ranking Member of the House Financial Services Committee, to testify this week at a Congressional hearing on the Equifax data breach. This was a continuation of the committee's previously held hearing on October 5th entitled "Examining the Equifax Data Breach."

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News Release | Arizona PIRG Education Fund | Consumer Protection

New Report: Older Consumers in the Financial Marketplace: An Analysis of Complaints, and Results, From the CFPB

Mortgages were the leading source of complaints to the Consumer Financial Protection Bureau from consumers 62 and over, followed by complaints about credit reports and debt collection, according to a new report by the Arizona PIRG Education Fund and the Frontier Group.

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California’s new drug price law is a win for consumers nationwide

Today, California Governor Jerry Brown signed Senate Bill 17 into law, a groundbreaking measure to increase transparency and accountability for the prescription drug industry. We celebrate the new law—passed with support and hard work from CALPIRG—as a landmark victory for consumers, not just in California, but nationwide.

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News Release | Arizona PIRG | Consumer Protection

New CFPB Rule Targets Payday and Car Title Lending Debt Trap

Consumers in states that are burdened by predatory short-term payday and car title lending will receive some relief from a final rule issued today by the Consumer Financial Protection Bureau (CFPB). Arizona already prohibits payday lending, which is crucial to prevent payday lenders from exploiting loopholes in the new rule. While the rule released today should be helpful in disrupting the abusive car title lending that still plagues Arizonans, advocates argued the state needs to expand consumer protections to also cover car title lending.

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Statement on Walmart’s Decision to Strengthen Chemical Footprint Policy

Arizona PIRG applauds retail giant Walmart for updating its sustainability policy to restrict toxic chemicals in 90,000 products including cosmetics and skincare items, infant products, and household cleaners.

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Report | Arizona PIRG Education Fund | Consumer Protection

Mixed Signals

One year from now 22 million Americans who rely on free over-the-air analog broadcasting will be at risk of losing access to TV. On February 17, 2009, analog televisions that receive over-the-air signals will go dark, unless they are retrofitted with digital converter boxes.

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Report | Arizona PIRG | Consumer Protection

Trouble in Toyland 2007

Hazardous toys are still sold in stores across the country, according to the 22nd annual toy safety survey released today by the Arizona Public Interest Research Group (Arizona PIRG).

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Report | Arizona PIRG Education Fund | Consumer Protection

Trouble in Toyland 2006

According to the most recent data from the Consumer Product Safety Commission (CPSC), almost 73,000 children under the age of five were treated in emergency rooms for toy-related injuries in 2005. Twenty children died from toy-related injuries last year.

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Report | Arizona PIRG Education Fund | Consumer Protection

Arizona's Food Safety Net

Protecting the safety and integrity of the food supply is one of the oldest functions of government, one that the American people expect their government to perform and perform well.

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Report | Arizona PIRG | Consumer Protection

Our Water, Our Future

In Arizona, the most recent drought of the past decade has surpassed the worst drought in the last 110 years of recordkeeping. Arizona’s finite, limited supply of water is being stretched between new, fast accumulating demands. Arizona’s population is projected to double by 2030. Much of this growth is occurring in rural areas of the state where there are minimal protections or regulations on water and its use. According to the U.S.

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Blog Post | Consumer Protection

30 Years of "Trouble in Toyland," 30 Years of Safety Improvements | Diane Brown

Every year, Arizona PIRG Education Fund releases Trouble in Toyland, a report on toy safety which examines toys bought at major national retailers, looking for safety hazards including toxic toys, choking hazards, labeling violations, powerful magnets, and excessibely loud toys. We continue to find these hazards on store shelves, which indicates the need for continued vigilance and adequate enforcement of safety regulations. But despite lingering dangers, in the last 30 years, we've come a long way in terms of both policy and compliance with standards.

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Blog Post | Public Health, Food

America is "getting smart" about antibiotic resistance | Anya Vanecek

Increasingly, we agree on this: antibiotic resistance is a major and growing threat to human and animal health, and we must do something to stop it. 

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Blog Post | Public Health, Food

Noodles and Co. Leads to Save Antibiotics | Anya Vanecek

This expansion into meatballs, bacon, beef, and all chicken sends a powerful message: Raising livestock and poultry without routine antibiotics is both smart and possible.

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Blog Post | Public Health, Consumer Protection

What’s up with the ‘DARK Act’? | Anya Vanecek

The House just passed the Safe and Accurate Food Labeling Act of 2015. This will have major implications for GMO labeling and consumer information about the foods they eat.

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Blog Post | Consumer Protection

The CFPB is 4 years old and has a lot to show for it! | Ed Mierzwinski

Tuesday, July 21, marks four years to the day since the Consumer Financial Protection Bureau opened its doors to protect consumers and make financial markets work. We've summarized some of the ways CFPB works for you on a new web page.

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News Release | Arizona PIRG Education Fund

A huge opportunity was missed today by utility regulators at the Arizona Corporation Commission to extend and expand Arizona’s successful Energy Efficiency Standard, which was adopted with bipartisan support in 2010. The policy has delivered more than $1.4 billion in net economic benefits for utility customers of Arizona Public Service (APS), Tucson Electric Power (TEP), and UNS Electric.

Blog Post

Ever hear of Nancy Beck? Chances are you haven’t, but you should. Congress is expected to soon determine whether to approve the nomination of Nancy Beck to head the U.S. Consumer Product Safety Commission (CPSC).

News Release | Arizona PIRG Education Fund

Arizona PIRG Education Fund and Southwest Energy Efficiency Project (SWEEP) said a vote last night by the Arizona Corporation Commission, the state’s utility regulators, failed to provide the short-term relief many ratepayers need now and the long-term relief many ratepayers will need for months to come.

Blog Post

Let’s face it. If you are an APS customer, you are likely not pleased with the utility’s last rate hike or that it is now seeking an additional rate hike totaling $184 million. Relief from high utility bills was needed before COVID-19, and the number of households needing financial assistance now is even higher.

News Release | U.S. PIRG Education Fund

The Small Business Administration (SBA) announced Tuesday that the personal information of nearly 8,000 business owners applying for federal disaster loans had been exposed. The breach affects applicants to the Economic Injury Disaster Loan program (EIDL), and may have included names, Social Security numbers, addresses, birth dates, email addresses, phone numbers, citizenship statuses and insurance information.

Consumer Protection

CFPB green-lights predatory payday loans amid COVID-19 pandemic

The CFPB has finalized a rule pulling back on payday lending protections that were set to go into effect in 2019. The protections would have required lenders to check if their customers were able to repay high interest rates before borrowing.

 

Consumer Protection

As the pandemic goes on, consumer complaints continue at a record pace

A U.S. PIRG Education Fund analysis has found that since March 2020, public consumer complaints at the federal Consumer Financial Protection Bureau have skyrocketed, setting a new monthly record each month. During this period, one in five complaints concerning mortgages, student loans or vehicle financing has mentioned the coronavirus crisis.

 

Consumer Protection

Auto loan complaints skyrocket with COVID-19 crisis

According to the Consumer Financial Protection Bureau (CFPB), the number of complaints from consumers facing challenges in getting relief on their auto loans has increased sharply — nearly 2.5 times more complaints in March through May 2020 as compared to the same period last year.

 

Consumer Protection

PIRG joins litigation challenging the CFPB's Taskforce on Federal Consumer Financial Law

Created to "harmonize and modernize federal consumer financial laws," the Consumer Financial Protection Bureau's task force has failed to provide adequate transparency, and is comprised of industry-aligned members to the exclusion of consumer advocates.

 
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