Blog Posts By:

Teresa Murray,
Consumer Watchdog

The good news: Illegal robocalls seem to be declining a bit. The bad news: They'll probably never go away completely. Consumers need to remain vigilant to protect their personal information and their money. 

Scam robocalls have declined by 29 percent since June. But most of us still get too many. And the industry overall isn't doing enough.

85 percent of Americans are expected to get money -- without the need for you do anything, including clicking any email links, providing any information by phone or paying any fees.

Some of your friends or relatives have received two COVID-19 relief/ stimulus payments in the past year. And a third may be on the way soon. If you haven’t received anything yet and believe you should have, don’t fret.

One in 20 people was a victim in 2019. Account takeovers, which involve a criminal gaining access to an existing account, soared by 72 percent in 2019.

Fraud/ identity theft is the No. 1 complaint to the Federal Trade Commission, with 2.2 million complaints last year. Consumers reported losing $3.3 billion last year, up from $1.8 billion in 2019.

You have two primary options for freezing your credit files with the three major credit bureaus. You can do it by phone or online, whichever you’re more comfortable with.

You have two primary options for freezing your credit files with the three major credit bureaus. You can do it by phone or online, whichever you’re more comfortable with.

Freezing your files protects you not just from someone fraudulently opening a credit card or applying for a loan in your name. It also can prevent someone from accessing your tax records with the Internal Revenue Service (IRS) or opening a Social Security account using your information or potentially launching a slew of other problems. 

During National Consumer Protection Week, Feb. 28 through March 6, the Arizona PIRG Education Fund is offering a daily dose of tips and advice to help you navigate life’s biggest consumer challenges. We’ve chosen our daily themes based in part on the Top 10 consumer complaints tallied by the Consumer Financial Protection Bureau.