Consumer Protection

News Release | U.S. PIRG | Consumer Protection

Statement: U.S. PIRG applauds Senate introduction of the Veterans and Consumers Fair Credit Act

The Veterans and Consumers Fair Credit Act (VCFCA) was reintroduced in the Senate Committee on Banking, Housing, and Urban Affairs on Wednesday. This bill would limit interest rates on loans and go a long way toward protecting consumers, especially veterans, who are often victimized by predatory lenders.

As the Consumer Financial Protection Bureau turns 10, the future is bright

By | Mike Litt
Director, Campaign to Defend the Consumer Bureau

The Consumer Financial Protection Bureau celebrated its 10th birthday last Wednesday. It begins its second decade refocused on its mission of protecting you and me after a few years of, ironically, championing shady business practices over consumers. The agency’s first decade was full of success, setbacks, and promise.

News Release | Arizona PIRG Education Fund | Consumer Protection

Arizona Corporation Commission Approves APS Energy Efficiency Plan

The Southwest Energy Efficiency Project (SWEEP) and Arizona PIRG Education Fund praised Chairwoman Lea Marquez Peterson, Commissioner Sandra Kennedy, Commissioner Anna Tovar, and Commissioner Jim O’Connor - utility regulators at the Arizona Corporation Commission - for voting yesterday to expand programs and services to help Arizonans save energy and money on their electricity bills.

Report | Arizona PIRG Education Fund | Consumer Protection

Clean Energy, Clean Transportation, Clean Air

Arizona’s U.S. Senators Kyrsten Sinema and Mark Kelly, our U.S. Representatives, and state and local officials need to lead efforts to significantly increase clean energy and clean transportation. Arizona PIRG Education Fund compiled 10 of numerous documents that illustrate from job creation and utility bill savings to reduced air pollution and decreased adverse health impacts, Arizonans and Arizona businesses clearly benefit from clean energy and clean transportation investments.

Report | Arizona PIRG Education Fund | Consumer Protection

Virtual Wallets, Real Complaints

Consumers are increasingly using digital payment apps -- Venmo, Cash App and Zelle are a few --  for convenience. A 2020 Nerdwallet survey found that “[r]oughly 4 in 5 Americans (79%) use mobile payment apps.[1]” The apps were originally marketed as a way for friends to split expenses. However, the ease of opening peer-to-peer (P2P) accounts,[2] the ease of obtaining information about other users and a variety of ways to trick consumers have created new fraud risks to users.[3]

News Release | Arizona PIRG Education Fund | Consumer Protection

New Report: The Hidden Costs of Peer-to-Peer Payment Apps

Consumer complaints about peer-to-peer (P2P) payment apps such as PayPal, Venmo and Square have surged during the pandemic year. In April, there were 970 digital wallet complaints — almost double the previous monthly high from July 2020. Arizona PIRG Education Fund analyzed this growing problem for Virtual Wallets, Real Complaints, a new analysis of the Consumer Financial Protection Bureau’s (CFPB’s) Consumer Complaint Database.

News Release | U.S. PIRG | Consumer Protection

Statement: U.S. PIRG helps reintroduce Rep. Maloney’s Overdraft Protection Act

Rep. Carolyn Maloney (NY-12) hosted a press conference with U.S. PIRG and other consumer advocacy organizations on Wednesday to reintroduce the Overdraft Protection Act.

News Release | U.S. PIRG | Consumer Protection

U.S. PIRG applauds Congressional repeal of the OCC’s ‘Fake Lender’ Rule

Our statement on passage of a Congressional Review Act resolution that would protect consumers from predatory moneylenders.

News Release | Consumer Protection

Senate confirms Lina Khan as Federal Trade Commission commissioner

The U.S. Senate voted Tuesday to confirm Columbia University Professor Lina Khan, a noted antitrust and anti-monopoly law expert, as a Federal Trade Commission Commissioner. U.S. PIRG supported President Joe Biden's nomination of Khan to the FTC and called on senators to confirm her based on her almost unparalleled qualifications. 

Report | Arizona PIRG Education Fund | Consumer Protection

Getting Off The Hook Of A Predatory Tow

Every year, millions of Americans have their cars towed. In some cases, the vehicle was parked improperly, the driver tracks it down and pays the bill without incident. Other times, the vehicle owner may face an array of unfair circumstances. Predatory practices following an initial tow can range from charging exorbitant fees to refusing the owner access to personal items in their car during business hours.

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